ACT! 2000:
Basic

Topic-Level Outline

                         Days:  1

         Prerequisites:  Windows 98: Introduction or equivalent experience

                         Unit 1 :  Introducing ACT! 2000

                               Topic A: 0  Starting ACT! 2000

                               A-1:                               Starting ACT! 2000

                               Topic B: 0  Exploring a contact database

                               B-1:                               Opening a contact database

                               B-2:                               Examining the Contacts window

                               B-3:                               Navigating within a database

                               B-4:                               Observing the database in different layouts

                               Topic C: 0  Using Help in ACT! 2000

                         C-1:                         Using the Contents tab

                         C-2:                         Using the Index tab

                         C-3:                         Using the Find tab                        

                         Unit 2 :  Maintaining a contact database

                               Topic A: 0  Creating a new database

                               A-1:                               Creating a contact database

                               A-2:                               Adding a contact record

                               Topic B: 0  Editing a contact database

                         B-1:                         Editing a contact record

                         B-2:                         Editing a drop-down list

                         B-3:                         Deleting a contact record

                         B-4:                         Printing an address book for contacts                        

                         Unit 3 :  Finding contacts

                               Topic A: 0  Viewing contacts in the Contact List window

                               A-1:                               Viewing records in the Contact List window

                               A-2:                               Editing a record in the Contact List window

                               Topic B: 0  Searching for contacts

                               B-1:                               Looking up a record in the Contacts window

                               B-2:                               Looking up records in the Contact List window

                               B-3:                               Using keywords to lookup contacts

                               B-4:                               Using multiple criteria to find contacts

                               Topic C: 0  Sorting contacts

                         C-1:                         Sorting records based on a criterion

                         C-2:                         Sorting records based on multiple criteria                        

                         Unit 4 :  Grouping contacts

                               Topic A: 0  Viewing group information

                               A-1:                               Viewing contacts in a group

                               Topic B: 0  Creating new groups

                               B-1:                               Creating a group

                               B-2:                               Adding contacts to a group

                               B-3:                               Adding a subgroup to a group

                               B-4:                               Adding a new contact to a group

                               B-5:                               Locating a group

                               Topic C: 0  Managing groups

                         C-1:                         Adding a note for a group

                         C-2:                         Attaching a file to a group record

                         C-3:                         Deleting a group

                         Unit 5 :  Managing activities

                               Topic A: 0  Scheduling activities

                               A-1:                               Scheduling an activity in the Contacts window

                               A-2:                               Rescheduling an activity

                               A-3:                               Scheduling a recurring activity

                               Topic B: 0  Managing activities

                               B-1:                               Modifying an activity

                               B-2:                               Clearing an activity

                               B-3:                               Maintaining history of a cleared activity

                               Topic C: 0  Creating a sales opportunity

                         C-1:                         Creating a sales opportunity

                         C-2:                         Changing a sales opportunity

                         C-3:                         Closing a sales opportunity

                         Unit 6 :  Working with other ACT! Windows

                               Topic A: 0  Using calendar windows

                               A-1:                               Navigating between calendar windows

                               A-2:                               Scheduling an activity in the Calendar window

                               A-3:                               Setting scheduling preferences in the Calendar window

                               A-4:                               Printing a calendar

                               Topic B: 0  Working in the Task List window

                               B-1:                               Scheduling an activity in the Task List window

                               B-2:                               Rescheduling an activity

                               B-3:                               Clearing an activity

                               Topic C: 0  Managing activities by using SideACT!

                         C-1:                         Examining the SideACT! window

                         C-2:                         Adding information to SideACT!

                         C-3:                         Changing the order of an activity

                         C-4:                         Moving items from SideACT! to ACT!

                         C-5:                         Deleting items from SideACT!

                         Unit 7 :  Creating documents using the ACT! word processor

                               Topic A: 0  Creating documents

                               A-1:                               Creating and saving a letter using the word processor

                               A-2:                               Navigating in the document

                               Topic B: 0  Editing documents

                               B-1:                               Inserting and deleting text in a document

                               B-2:                               Using the Find and Replace command to edit a document

                               Topic C: 0  Formatting documents

                               C-1:                               Formatting text in a document

                               C-2:                               Aligning text in a document

                               C-3:                               Indenting a paragraph

                               Topic D: 0  Formatting page layouts and printing documents

                                    D-1:                                    Inserting a page break in a document

                                    D-2:                                    Creating a header and footer in a document

                                    D-3:                                    Printing a document