Negotiating

Topic-Level Outline

             Days:           1

Prerequisites:           None

             Unit 1 :           Establishing your terms of agreement

           Topic A: 0   Understanding negotiation objectives

           A-1:           Identifying objectives

           A-2:           Determining variables

           Topic B: 0   Understanding and establishing your requirements

             B-1:             Establishing requirements

             B-2:             Working with a negotiation team

             Unit 2 :           Researching the other party

           Topic A: 0   Information gathering

           A-1:           Gathering information about the company

           A-2:           Gathering information about participants

           Topic B: 0   Estimation of the other party’s requirements

             B-1:             Estimating requirements

             Unit 3 :           Preparing for an agreement

           Topic A: 0   Planning for an agreement

           A-1:           Establishing bartering boundaries

           A-2:           Formulating a plan

           Topic B: 0   The negotiation environment

             B-1:             Choosing a location

             B-2:             Determining the who and what logistics

             Unit 4 :           Conducting a negotiation

           Topic A: 0   Understanding the negotiation process

           A-1:           Identifying the steps in the negotiation process

           A-2:           Using guidelines in a negotiation

           Topic B: 0   Communicating during a negotiation

           B-1:           Communicating effectively during a negotiation

           B-2:           Identifying and overcoming communication barriers

           B-3:           Using questions in a negotiation

           Topic C: 0   Challenging negotiation situations

             C-1:             Identifying negotiation styles

             C-2:             Handling challenging negotiation situations

             Unit 5 :           Advanced negotiating tactics

           Topic A: 0   Control in negotiations

           A-1:           Gaining control in a negotiation

           A-2:           Identifying the types of questions

           Topic B: 0   Negotiation tactics

           B-1:           Responding to various tactics

           Topic C: 0   Negotiation ethics

                        C-1:                        Understanding legal considerations

                        C-2:                        Handling unethical tactics

                        C-3:                        Responding to an unethical act