Outlook 2000:
Advanced

Topic-Level Outline

Days: 1

Prerequisites: Outlook 2000: Basic

Unit 1 : Customizing Outlook

Topic A: 0 Customizing the Outlook Bar

A-1: Changing the display to small icons

A-2: Adding an application shortcut to the Outlook Bar

A-3: Creating shortcuts

A-4: Adding and renaming groups

Topic B: 0 Customizing menus and toolbars

B-1: Adding a new command to the menu bar

B-2: Creating a custom toolbar

B-3: Deleting custom toolbars and menus

B-4: Observing Customize options

Unit 2 : Handling messages

Topic A: 0 Organizing the Inbox

A-1: Finding messages by using Advanced Find

A-2: Applying Advanced Find criteria to incoming messages

A-3: Applying filters to messages

A-4: Removing filters from messages

A-5: Sorting messages

A-6: Grouping messages in Inbox

A-7: Removing groups from Inbox

Topic B: 0 Rules Wizard

B-1: Using the Rules Wizard

B-2: Observing the rule in action

B-3: Using the Out of Office Assistant

B-4: Turning off autoreply in Out of Office Assistant

Topic C: 0 Archiving mail

C-1: Archiving mail messages manually

C-2: Archiving mail messages automatically

C-3: Restoring messages from an archive file

Unit 3 : Working with Outlook folders

Topic A: 0 Using Notes

A-1: Creating and modifying notes

A-2: Forwarding notes

A-3: Customizing notes

A-4: Viewing and deleting notes

Topic B: 0 Using the Journal

B-1: Creating an automatic journal entry

B-2: Creating a journal entry manually

B-3: Opening a journal entry

B-4: Changing Journal views

Topic C: 0 Using the Calendar

C-1: Booking office resources

C-2: Customizing Calendar view

C-3: Configuring Calendar print options

C-4: Printing a calendar

C-5: Using the Save as Web Page option in the Calendar

Topic D: 0 Working with Contacts

D-1: Forwarding contact information

D-2: Granting permissions on contact folders

D-3: Assigning categories to contacts

D-4: Sorting contacts by using fields

Unit 4 : Working with templates and forms

Topic A: 0 Using mail templates

A-1: Creating a template

A-2: Using a mail template to send a message

Topic B: Customizing forms

B-3: Opening a form in design mode

B-4: Adding fields to a form

B-5: Saving the form as a template

B-6: Sending a form as an attachment to collect data

Unit 5 : Integrating Outlook

Topic A: 0 Integrating Outlook components

A-1: Integrating mail with contacts

A-2: Integrating Calendar with contacts

A-3: Creating tasks for a contact

Topic B: 0 Importing and exporting data

B-1: Importing Excel data into the Contacts folder

B-2: Exporting Outlook data to an Access database file

Unit 6 : Using folders to share information

Topic A: 0 Working with public folders

A-1: Creating a public folder in Outlook

A-2: Examining folder permissions

A-3: Posting an item to a public folder

A-4: Editing an item in a public folder

A-5: Deleting an item from a public folder

A-6: Deleting a public folder

Topic B: 0 Allowing other users to access your Inbox

B-1: Granting permission to another user to view your Inbox

B-2: Opening a shared Inbox

B-3: Removing shared permissions from Inbox