Outlook 2002:
Advanced

Topic-Level Outline

Days: 1

Prerequisites: Outlook 2002: Basic or equivalent experience

Unit 1 : Customizing Outlook

Topic A: 0 Customizing the Outlook Bar

A-1: Changing the display to small icons

A-2: Adding an application shortcut to the Outlook Bar

A-3: Creating shortcuts

A-4: Adding and renaming groups

Topic B: 0 Customizing the Outlook environment

B-1: Adding a new command to the menu bar

B-2: Creating a custom toolbar

B-3: Deleting custom toolbars and menus

B-4: Observing Customize options

B-5: Changing the startup folder to calendar

Unit 2 : Handling messages

Topic A: 0 Organizing the Inbox

A-1: Using the Find command to search for messages

A-2: Finding messages by using Advanced Find

A-3: Applying Advanced Find criteria to incoming messages

A-4: Applying filters to messages

A-5: Removing filters from messages

A-6: Sorting messages

A-7: Grouping messages in Inbox

A-8: Removing groups from Inbox

A-9: Assigning categories to messages

Topic B: 0 Rules Wizard

B-1: Using the Rules Wizard

B-2: Observing the rule in action

B-3: Using the Out of Office Assistant

B-4: Turning off autoreply in Out of Office Assistant

Topic C: 0 Cleaning your mailbox

C-1: Performing mailbox cleanup

C-2: Archiving mail messages manually

C-3: Archiving mail messages automatically

C-4: Restoring messages from an archive file

Topic D: 0 Alternate e-mail methods

D-1: Understanding multiple e-mail accounts

D-2: Discussing Instant Messaging and faxing

Unit 3 : Working with Outlook folders

Topic A: 0 Using Notes

A-1: Creating and modifying notes

A-2: Forwarding notes

A-3: Customizing notes

A-4: Assigning a contact to a Note

A-5: Viewing and deleting Notes

Topic B: 0 Using the Journal

B-1: Creating an automatic journal entry

B-2: Creating a journal entry manually

B-3: Opening a journal entry

B-4: Assigning a contact to a Journal entry

B-5: Changing Journal views

Topic C: 0 Using the Calendar

C-1: Booking office resources

C-2: Customizing Calendar view

C-3: Configuring Calendar print options

C-4: Printing a calendar

C-5: Using the Save as Web Page option in the Calendar

C-6: Creating Group Schedules in Calendar

C-7: Sending a meeting request to a Calendar group

Topic D: 0 Working with Contacts

D-1: Forwarding contact information

D-2: Granting permissions on contact folders

D-3: Assigning categories to contacts

D-4: Sorting contacts by using fields

Unit 4 : Working with templates and forms

Topic A: 0 Stationery and templates

A-1: Applying stationery to a message

A-2: Setting and using default stationery

A-3: Creating a simple mail template

A-4: Creating a template by using stationery

A-5: Using a mail template to compose a message

Topic B: 0 Customizing forms

B-1: Exploring the Standard Forms Library

B-2: Opening a mail form in design mode

B-3: Adding fields to a form

B-4: Saving the form as a template

B-5: Sending a form as an attachment to collect data

Unit 5 : Integrating Outlook

Topic A: 0 Integrating Outlook components

A-1: Integrating mail with contacts

A-2: Integrating Calendar with contacts

A-3: Creating tasks for a Contact

Topic B: 0 Importing and exporting data

B-1: Importing Excel data into the Contacts folder

B-2: Exporting Outlook data to an Access database file

Topic C: 0 Creating Office documents from within Outlook

C-1: Creating a Word document from within Outlook

C-2: Creating an Excel document from within Outlook

Unit 6 : Using folders to share information

Topic A: 0 Working with public folders

A-1: Creating a public folder in Outlook

A-2: Examining folder permissions

A-3: Posting an item to a public folder

A-4: Editing an item in a public folder

A-5: Deleting an item from a public folder

A-6: Deleting a public folder

Topic B: 0 Sharing your Outlook folders

B-1: Granting permission to another user to view your Inbox

B-2: Opening a shared Inbox

B-3: Removing shared permissions from Inbox

B-4: Setting up a private appointment

B-5: Working with Calendars

B-6: Removing shared permissions from Calendar

Unit 7 : Working with Offline folders and Remote mail

Topic A: 0 Using Remote mail

A-1: Configuring Dial-Up Networking

A-2: Setting up Remote mail

A-3: Downloading address book for offline use

A-4: Switching between offline and online states

A-5: Downloading messages

Topic B: 0 Setting up Offline folders

B-1: Adding to Send/Receive Group

B-2: Manually synchronizing offline items

B-3: Automatically synchronizing Offline folders

Unit 8 : Working with newsgroups and e-mail security

Topic A: 0 Working with newsgroups

A-1: Connecting to a news server

A-2: Subscribing to newsgroups

A-3: Reading newsgroup articles

A-4: Unsubscribing from a newsgroup

Topic B: 0 Security

B-1: Exploring e-mail security options

B-2: Exploring security zone settings

Appendix A : MOUS exam objectives map

Topic A: 0 Core exam objectives

Topic B: 0 Expert exam objectives