Outlook 2003:
Advanced

Topic-Level Outline

Days: 1

Prerequisites: Outlook 2003: Basic or equivalent experience

Unit 1 : Customizing Outlook

Topic A: 0 The Outlook environment

A-1: Creating a custom toolbar

A-2: Customizing the menu bar

A-3: Deleting custom toolbars and resetting the menu bar

A-4: Observing customizable options

A-5: Changing the startup folder to Calendar

A-6: Customizing the Reading pane

Topic B: 0 Groups and shortcuts

B-1: Creating a group

B-2: Creating a shortcut

Unit 2 : Messages

Topic A: 0 Searching and filtering messages

A-1: Using the Find feature

A-2: Finding messages by using Advanced Find

A-3: Applying filters to messages

A-4: Removing filters from messages

Topic B: 0 Customizing messages

B-1: Using message formats

B-2: Using message stationery

B-3: Creating custom stationery

B-4: Modifying delivery options

Unit 3 : The Inbox

Topic A: 0 Organizing the Inbox folder

A-1: Sorting messages

A-2: Grouping messages

A-3: Removing groups from the Inbox

A-4: Assigning categories to messages

Topic B: 0 Setting rules

B-1: Using the Rules Wizard

B-2: Observing a rule in action

B-3: Using the Out of Office Assistant

B-4: Turning off the Out of Office Assistant

Topic C: Managing your mailbox

C-5: Using Mailbox Cleanup

C-6: Archiving mail messages manually

C-7: Archiving mail messages automatically

C-8: Restoring archived messages

Topic D: 0 Alternate e-mail methods

D-1: Creating unique e-mail signatures for multiple accounts

D-2: Creating and modifying a distribution list

Unit 4 : Folders

Topic A: 0 The Notes folder

A-1: Creating and modifying notes

A-2: Forwarding notes

A-3: Customizing notes

A-4: Assigning a contact to a note

Topic B: 0 The Journal folder

B-1: Creating an automatic Journal entry

B-2: Creating a Journal entry manually

B-3: Opening a Journal entry

B-4: Modifying a Journal entry

B-5: Assigning a contact to a Journal entry

B-6: Changing Journal views

Topic C: 0 The Calendar folder

C-1: Booking resources for a meeting

C-2: Customizing Calendar view

C-3: Printing Calendar

C-4: Saving Calendar as a Web page

C-5: Creating group schedules in Calendar

C-6: Sending a meeting request to a Calendar group

C-7: Publishing free/busy information

Topic D: 0 The Contacts folder

D-1: Forwarding contact information

D-2: Sorting contacts

D-3: Creating and importing a vCard into contacts

D-4: Distributing free/busy information

Topic E: 0 Business Contact Manager

E-1: Discussing Business Contact Manager

Unit 5 : Templates and forms

Topic A: 0 Working with templates

A-1: Creating a template using stationery

A-2: Using a template to compose a message

Topic B: 0 Forms

B-1: Opening a form in design mode

B-2: Adding fields to a form

B-3: Testing a form

B-4: Saving a form as a template

B-5: Sending a form to collect data

Unit 6 : Integration

Topic A: 0 Outlook components

A-1: Creating a task for a contact

Topic B: 0 Importing and exporting data

B-1: Importing Excel data into the Contacts folder

B-2: Exporting Outlook data to an Access database

Unit 7 : Public, shared, and offline folders

Topic A: 0 Public folders

A-1: Creating a public folder

A-2: Examining folder permissions

A-3: Securing a public folder

A-4: Posting an item to a public folder

A-5: Editing an item in a public folder

A-6: Deleting an item in a public folder

A-7: Deleting a public folder

Topic B: 0 Sharing your Outlook folders

B-1: Granting permission to view your Inbox

B-2: Opening a shared Inbox

B-3: Removing shared permissions on your Inbox

B-4: Setting a private appointment

B-5: Sharing a Calendar

B-6: Removing shared permissions from a Calendar

B-7: Sharing Contacts information

B-8: Sharing Tasks

Topic C: 0 Offline folders

C-1: Switching between offline and online states

C-2: Downloading Address Book for offline use

C-3: Adding a Send/Receive group to offline folders

C-4: Synchronizing offline items manually

C-5: Synchronizing offline folders automatically

C-6: Disabling an offline folder

Unit 8 : Newsgroups and e-mail security

Topic A: 0 Newsgroups

A-1: Connecting to a news server

A-2: Subscribing to newsgroups

A-3: Reading newsgroup articles

A-4: Discussing newsgroup article posting

A-5: Unsubscribing from a newsgroup

Topic B: 0 Security

B-1: Exploring e-mail security options

B-2: Exploring security zone settings

B-3: Discussing digital signatures and message encryption

B-4: Discussing Web beacons

Appendix A : MOS exam objectives map

Topic A: 0 Comprehensive exam objectives